Open Roles at TTRacing

  • CHANNEL SALES MANAGER

    Responsibilities:

    • Develop and execute the channel sales strategy for the Indonesian market.
    • Identify, recruit, and manage relationships with distributors, retailers, and e-commerce partners.
    • Negotiate contracts, pricing, and promotional terms to maximize revenue and profitability.
    • Drive sales performance and ensure channel partners meet agreed targets.
    • Collaborate with marketing teams to develop localized campaigns and channel-specific activations.
    • Monitor market trends, competitor activities, and provide feedback to HQ on opportunities and risks.
    • Ensure brand consistency and compliance with TTRacing’s sales and marketing guidelines.
    • Provide sales forecasting, reporting, and insights to regional management.
    • Support key account partners with training, product knowledge, and after-sales support.

    REQUIREMENTS:

    • Bachelor’s degree in Business, Marketing, or related field.
    • 5+ years of experience in channel sales, distribution management, or key account management in Indonesia.
    • Prior experience working with leading principle brands such as AMD, Gigabyte, Logitech, or MSI is highly preferred.
    • Strong distributor network knowledge, particularly with SYNNEX, VST ECS, and other major IT/gaming distributors.
    • Strong network with retailers and e-commerce platforms (Tokopedia, Shopee, Lazada, etc.).
    • Proven track record of achieving and exceeding sales targets.
    • Excellent negotiation, communication, and relationship management skills.
    • Strong analytical and commercial acumen.
    • Fluency in Bahasa Indonesia and English is required.
    • Must be based in Jakarta with flexibility to travel across Indonesia when required.
    • Self-driven, entrepreneurial mindset with ability to work independently and with regional teams.


    Country: Indonesia
    Available Location: Jakarta

    Email your resume to career@ttracing.co to apply!

  • CUSTOMER SERVICE SPECIALIST

    Responsibilities:

    • Handling walk-in customer's requests
    • Performing pre-sale and post-sale
    • Outbound calls with customers when necessary
    • Handling service emails and respond to customer's queries on various platforms such as Shopee, Lazada etc

    REQUIREMENTS:

    • Possesses SPM/Diploma in related field
    • Basic knowledge of computer is required
    • Able to speak in English and Malay
    • Able to work effectively with team members
    • Versatile in handling different customers
    • Fast response in understanding different questions
    • Problem-solving and multitasking skills
    • Willing to work on shift


    Country: Malaysia
    Available Location: Bangsar KL

    Email your resume to career@ttracing.co to apply!

  • CREATIVE DIRECTOR

    Responsibilities:

    • Lead the global creative vision, ensuring brand consistency across all platforms
    • Manage a multidisciplinary creative team (designers, copywriters, content creators)
    • Collaborate with Performance Marketing, Product, and Sales to execute campaigns
    • Oversee product branding, packaging, and creative assets for new launches
    • Ensure creative strategies are aligned with global and regional market trends
    • Maintain a high creative standard while balancing commercial objectives

    REQUIREMENTS:

    • Degree in Design, Marketing, Advertising, or related field
    • 10+ years in creative/brand roles, with 5+ years in a leadership role
    • Proven experience building or scaling global or regional brands
    • Strong portfolio demonstrating campaign planning and execution across multiple channels
    • Exceptional leadership and team management skill
    • Deep understanding of digital, social, and retail creative strategies


    Country: Malaysia
    Available Location: Bangsar KL

    Email your resume to career@ttracing.co to apply!

  • EXECUTIVE ASSISTANT

    Responsibilities:

    • Manage and maintain the CEO’s daily calendar, scheduling, and travel arrangements.
    • Join all key meetings, take comprehensive minutes, and ensure action items are tracked and followed up.
    • Draft correspondence, presentations, and reports on behalf of the CEO.
    • Act as a liaison between the CEO and internal teams, external stakeholders, and business partners.
    • Represent the CEO in certain meetings when delegated.
    • Handle confidential information with absolute discretion.
    • Provide personal assistance support when required.

    REQUIREMENTS:

    • Bachelor’s degree in Business Administration, Communications, or related field preferred.
    • Minimum 5 years’ experience as an EA/PA to C-level executives.
    • Fluent in English and Mandarin (written and spoken) — must be able to communicate effectively with China-based partners.
    • Highly presentable, well-spoken, and professional in demeanor.
    • Exceptional organizational and time-management skills.


    Country: Malaysia
    Available Location: Bangsar KL

    Email your resume to career@ttracing.co to apply!

  • GLOBAL CHANNEL SALES DIRECTOR

    Responsibilities:

    • Distributor Development: Identify, negotiate, and close partnerships with distributors, retailers, and wholesalers across Asia, EU, GCC, and US.
    • Exhibition Strategy: Lead participation in furniture fairs, gaming expos, anime conventions; act as frontline closer securing contracts on-site.
    • Sales Process: Build and manage a global B2B pipeline; ensure ROI tracking from exhibitions to signed deals.
    • Brand Alignment: Ensure all B2B materials and booths align with TTRacing’s global consumer-facing brand.

    REQUIREMENTS:

    • Strong background in B2B sales for consumer brands (furniture, electronics, lifestyle products preferred).
    • Proven track record closing distribution contracts across regions.
    • Skilled at exhibitions/trade shows — pitching, networking, and deal closing.
    • Fluent in English; additional major language is a plus.
    • Comfortable reporting directly to the CEO, working parallel to CMs.


    Country: Malaysia
    Available Location: Bangsar KL

    Email your resume to career@ttracing.co to apply!

  • GRAPHIC DESIGNER

    Responsibilities:

    • Generate unique ideas for interactive web content and design, and manage project timelines.
    • Collaborate with team members to create comprehensive content with visually appealing visuals.
    • Act as a problem solver, providing quick design solutions when issues arise.
    • Stay updated on current industry and technology standards, social media trends, competitive landscape, and market trends.

    REQUIREMENTS:

    • Possess a Bachelor's Degree in Design/Animation or a related field
    • Showcase a portfolio of design work to demonstrate creativity and familiarity with graphic design
    • Proficient in contemporary design software such as Adobe Creative Suite (After Effects, Premiere Pro, Photoshop, Illustrator)
    • Willingness to take initiative and provide design solutions when required
    • Strong communication skills and ability to express complex design ideas clearly
    • Good analytical and strategic thinking skills, with prior experience in utilizing market research data


    Country: Malaysia
    Available Location: Bangsar KL

    Email your resume to career@ttracing.co to apply!

  • SENIOR GROWTH MARKETING EXECUTIVE

    Responsibilities:

    • Assist in developing and executing marketing plans, including Google, Meta & Marketplace (Shopee, Lazada & Amazon).
    • Develop and refine copywriting and proofreading tasks to align with the brand's voice and campaign objectives.
    • Collaborate closely with cross-functional teams to coordinate for product launching, marketplace / website promotion campaign & social media posting.
    • Work with creative teams to produce engaging and high-performing content across all channels, including ads, landing pages, and social media posts.
    • Analyze and report on the effectiveness of all digital campaigns using data-driven insights, offering recommendations for improvement.

    REQUIREMENTS:

    • Experience: 1-2 years in performance marketing or a related role; fresh graduates with fundamental knowledge are encouraged to apply.
    • Skills: Proficient in Google Ads, Meta Ads, or Marketplace Ads.
    • Copywriting: Strong copywriting and editing skills with a portfolio of written work.
    • Tools: Familiarity with tools like Grammarly, Canva, or Adobe Creative Suite is a plus.
    • Ability to manage multiple projects and meet tight deadlines.
    • Excellent interpersonal communication and collaborative skills.
    • Detail-oriented and proactive in problem-solving.


    Country: Malaysia
    Available Location: Bangsar KL

    Email your resume to career@ttracing.co to apply!

  • HEAD OF PERFORMANCE MARKETING

    Responsibilities:

    • Develop and execute paid media strategies across Meta, Google, TikTok, Shopee, Lazada, and other platforms.
    • Achieve strict ROAS and CPA targets while scaling campaigns in multiple markets.
    • Oversee media buying, audience segmentation, and creative testing with a data-driven approach.
    • Build, mentor, and lead a performance-driven marketing team.
    • Provide clear performance reporting with a finance/analytical mindset (P&L thinking for marketing).
    • Manage media buying + creative testing with an analytical and finance mindset.
    • Start scaling into brand storytelling (IPO-ready narrative, “ergonomic infrastructure for AI economy

    REQUIREMENTS:

    • Bachelor’s degree in Marketing, Business, or equivalent.
    • 8+ years of proven performance marketing experience with strong exposure to e-commerce and marketplace ads.
    • Track record of managing large ad budgets (8-figure MYR annually) and scaling internationally.
    • Expertise in Google Ads, Meta Ads, TikTok Ads, and marketplace advertising (Shopee/Lazada).
    • Strong analytical skills, with experience in marketing attribution and ROI-driven decision making.
    • Prior experience in global brands or regional-level roles preferred.


    Country: Malaysia
    Available Location: Bangsar KL

    Email your resume to career@ttracing.co to apply!

  • LIVE STREAMER

    Responsibilities:

    • Host live streaming sessions on platforms such as TikTok, Shopee Live, Lazada Live, YouTube, or Facebook.
    • Present and demonstrate TTRacing products in an engaging, authentic, and informative manner.
    • Interact with audiences in real time, responding to questions and comments to build strong community rapport.
    • Collaborate with the marketing and sales teams to plan campaigns, promotions, and live content calendars.
    • Monitor live stream performance, provide insights, and suggest improvements to maximize reach and sales.
    • Stay updated with social media trends, live commerce strategies, and competitor activities.
    • Ensure brand image and messaging are consistent across all live content.

    Requirements:

    • Strong on-camera presence and ability to engage audiences naturally.
    • Experience in live streaming, content creation, or hosting is a strong advantage.
    • Knowledge of gaming, e-sports, or lifestyle products is preferred.
    • Excellent communication skills in English; proficiency in Bahasa Malaysia, Mandarin, or other regional languages is a plus.
    • Comfortable working in a fast-paced, sales-driven environment.
    • Willingness to work flexible hours, including evenings, weekends, and campaign peak periods.


    Country: Malaysia
    Available Location: Bangsar KL

    Email your resume to career@ttracing.co to apply!

  • PERSONAL DRIVERR

    Responsibilities:

    • Safely drive the CEO to and from destinations as scheduled.
    • Ensure punctual pick-up and drop-off at all times.
    • Maintain the cleanliness and appearance of the vehicle daily (interior and exterior).
    • Conduct basic vehicle checks (fuel level, tyre condition, engine oil, water, etc.).
    • Remain on standby during working hours unless otherwise instructed.
    • Safeguard and use the Touch ‘n Go card and Shell fuel card responsibly, strictly for work purposes only.
    • Stay contactable by phone during all working hours.
    • Submit leave applications at least 7 days in advance.
    • Uphold strict confidentiality and professional conduct at all times.

    Requirements:

    • Valid driving license with a clean driving record.
    • Proven experience as a personal or corporate driver.
    • Familiar with local routes and traffic regulations.
    • Responsible, trustworthy, and highly punctual.
    • Professional appearance and behavior at all times.
    • Flexibility to work extended hours, weekends, or travel when required..


    Country: Malaysia
    Available Location: Bangsar KL

    Email your resume to career@ttracing.co to apply!

  • PROCUREMENT EXECUTIVE

    Responsibilities:

    • Assist in creating, verifying, and processing purchase orders to ensure timely procurement.
    • Manage and verify documentation including PL, CIPL, and PI from suppliers. Record, file, and share these documents with the relevant personnel.
    • Confirm shipment arrivals and updates.
    • Follow up with suppliers on stock completion dates and monitor timelines from PO creation to shipment arrival. Control and monitor inventory of replacement parts.
    • Compile and analyze daily and weekly sales data for existing and new products.
    • Assist in generating and analyzing monthly defect rate data.
    • Handle basic negotiations with service providers under supervision.
    • Maintain relationships with suppliers and coordinate with departments to support procurement activities.

    Requirements:

    • Bachelor's degree in Business Administration, Supply Chain Management, Logistics, or a related field. Certification in Procurement or Supply Chain (e.g., CPSM, CSCP) is a plus.
    • 1-2 years of experience in procurement, supply chain, or a related field.
    • Strong organizational and time-management skills.
    • Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
    • Basic understanding of procurement processes and supply chain management.
    • Analytical skills with the ability to compile and analyze data.
    • Attention to detail and accuracy in handling documentation and data.
    • Proficiency in English (both written and spoken) is essential.
    • Ability to communicate and write in Mandarin is required.
    • Proficiency in additional languages relevant to the regions of operation (e.g., Malay) is a plus.
    • Strong communication and negotiation skills.
    • Ability to work collaboratively in a team environment and interact effectively with suppliers and internal stakeholders.


    Country: Malaysia
    Available Location: Bangsar KL

    Email your resume to career@ttracing.co to apply!

  • SENIOR SOCIAL MEDIA MANAGER

    Responsibilities:

    • Develop and execute social media strategies across platforms (Facebook, Instagram, TikTok, YouTube, X, LinkedIn).
    • Oversee content calendars, ensuring posts are engaging, on-brand, and tailored to each platform.
    • Manage content creation (video, graphics, copywriting) with internal and external teams.
    • Lead campaigns and activations that drive engagement, community growth, and sales conversion.
    • Identify, collaborate, and negotiate with KOLs, streamers, and influencers across gaming, lifestyle, and tech spaces.
    • Track, analyze, and report on KPIs (reach, engagement, conversions, ROI), adjusting strategies for continuous improvement.
    • Stay on top of trends, platform algorithms, and competitor strategies to keep TTRacing ahead.
    • Guide and mentor junior team members in social media execution.

    Requirements:

    • Proven experience (5+ years) in social media management, digital marketing, or content strategy, preferably in consumer brands, gaming, or lifestyle industries
    • Strong understanding of social platform algorithms, paid ads, and content performance metrics.
    • Excellent storytelling, copywriting, and communication skills.
    • Creative mindset with a sharp eye for visuals and video trends.
    • Strong network with influencers/KOLs in Malaysia and Southeast Asia is a big plus.
    • Data-driven, analytical, and comfortable using tools like Meta Business Suite, TikTok Analytics, Google Analytics, etc.
    • Fluent in English and Bahasa Malaysia; Mandarin is a strong advantage.


    Country: Malaysia
    Available Location: Bangsar KL

    Email your resume to career@ttracing.co to apply!

  • TEAM LEAD

    Responsibilities:

    • Lead, train, and motivate the customer service team to deliver outstanding support across multiple channels (live chat, email, social media, phone).
    • Monitor team performance, set KPIs, and ensure service level agreements (SLAs) are met consistently.
    • Handle complex or escalated customer issues with professionalism and solutions-oriented thinking.
    • Develop process improvements, FAQs, and knowledge base materials to streamline efficiency.
    • Work closely with logistics, sales, and product teams to resolve customer concerns effectively.
    • Prepare and present weekly/monthly reports on team performance, customer satisfaction, and common issues.
    • Maintain a positive and supportive work culture that emphasizes customer-first values.
    • Ensure the team remains updated on product knowledge, policies, and promotions.

    Requirements:

    • Diploma/Degree in Business, Communications, or related field.
    • Minimum 3–5 years of experience in customer service, with at least 1–2 years in a supervisory or team lead role.
    • Strong leadership, coaching, and conflict-resolution skills.
    • Excellent communication in English and Bahasa Malaysia; Mandarin is a strong advantage.
    • Experience using customer service platforms (e.g., Zendesk, Freshdesk, HubSpot, or similar).
    • High attention to detail, organized, and able to work under pressure in a fast-paced environment.
    • Passion for delivering excellent customer experiences.


    Country: Malaysia
    Available Location: Bangsar KL

    Email your resume to career@ttracing.co to apply!

  • ASSISTANT RETAIL MANAGER

    Responsibilities:

    • Assist the Retail Manager in supervising and motivating the retail team to achieve store goals.
    • Lead by example on the sales floor, providing top-tier service and engaging with customers.
    • Support with daily store operations including opening/closing, cash handling, and staff scheduling.
    • Monitor inventory levels and assist with stock replenishment, transfers, and stock counts.
    • Ensure visual merchandising and product displays meet brand standards.
    • Help manage in-store promotions, events, and product launches.
    • Assist with staff training and onboarding of new team members.
    • Handle basic customer complaints and escalate issues when necessary.
    • Maintain cleanliness, safety, and a welcoming environment for customers and staff.
    • Prepare and submit daily/weekly sales and operational reports to the Retail Manager.

    Requirements:

    • Diploma or equivalent; additional education in Retail or Business is a plus.
    • Minimum 1–2 years of experience in retail, preferably in a supervisory or senior sales role.
    • Strong interpersonal and communication skills.
    • Proven ability to work in a team and lead by example.
    • Customer-focused mindset with problem-solving skills.
    • Basic knowledge of inventory management and POS systems.
    • Willingness to work shifts, weekends, and public holidays.


    Country: Malaysia
    Available Location: Bangsar KL

    Email your resume to career@ttracing.co to apply!

  • BUSINESS DEVELOPMENT EXECUTIVE

    Responsibilities:

    • Identify and pursue new business opportunities through market research, networking, and cold outreach.
    • Develop and maintain strong relationships with retailers, distributors, corporate clients, and strategic partners.
    • Prepare and deliver compelling business presentations and product pitches to potential partners.
    • Support market entry strategies and expansion plans into new territories.
    • Collaborate with marketing, sales, and operations teams to align business goals and ensure smooth onboarding of new partners.
    • Track and analyze market trends, competitor activities, and customer needs to identify areas of opportunity.
    • Negotiate terms and close business deals that promote sustained revenue.
    • Attend industry events, exhibitions, and trade shows to build brand visibility and connect with prospects.
    • Prepare regular reports and updates on pipeline development, partnership status, and performance metrics.

    REQUIREMENTS:

    • Degree in Business Administration, Marketing, or related field.
    • Minimum 2 years of experience in business development, sales, or partnership roles.
    • Strong communication and presentation skills in English (proficiency in Bahasa Malaysia, Mandarin or Thai is a plus).
    • Proven ability to identify leads, close deals, and manage client relationships effectively.
    • Strong analytical skills and market awareness.
    • Highly motivated, self-driven, and able to work independently.
    • Excellent interpersonal and negotiation skills.
    • Able to travel occasionally (domestic or international) based on business needs.


    Country: Malaysia
    Available Location: Bangsar KL

    Email your resume to career@ttracing.co to apply!

  • RETAIL ASSOCIATE

    Responsibilities:

    • Greeting customers, identifying their needs, and providing personalized assistance.
    • Actively engaging with customers to understand their preferences and guide them towards suitable products.
    • Developing a comprehensive understanding of the products or services offered by the store.
    • Maintaining proper product displays, organizing shelves, and ensuring merchandise is adequately stocked and visually appealing and monitoring inventory levels.

    REQUIREMENTS:

    • High school diploma or equivalent.
    • No experience required, but customer service or retail background is a bonus.
    • Good communication and interpersonal skills.
    • Ability to listen well, be patient, and address customer needs effectively.
    • Willingness to learn about products.
    • Work well in a team and maintain a positive work environment.
    • Flexible to handle changing tasks and a fast-paced environment.
    • Manage time effectively for multitasking.


    Country: Malaysia
    Available Location:Bangsar KL

    Email your resume to career@ttracing.co to apply!

  • INDUSTRIAL DESIGNER

    Responsibilities:

    • Exceptionally passionate about product development, design, creative and innovation while being technical about feasibility in manufacturing.
    • Design for Manufacturing & Assembly (DFX)
    • Leading design from generating concepts to production.
    • Maintain a high-level of aesthetic judgement, effectively translating trends into design.
    • Work hand-in-hand with the creative team to develop and improve product/design on a daily basis.
    • Hands on approach in prototyping. Collaborate with contract manufacturers on colour, material and finishing (CMF).
    • Collaborate adaptively on diverse tasks.

    Requirements:

    • Diploma / Bachelor's in Industrial Design/Product Design/Product Design Engineer (Required)
    • At least 1-2 years designing experience preferably in the manufacturing industry.
    • Proficient in relevant CAD/Adobe Software ie: SolidWorks, Rhinoceros 3D, Autocad, Adobe Photoshop, Adobe Illustrator, etc.)
    • Candidates who are fluent in Mandarin are preferred because the role requires candidates to interact with Mandarin-speaking clients.
    • Compelling analytical and problem-solving skills.
    • Self-motivated and team player.


    Country: Malaysia
    Available Location: Bangsar KL

    Email your resume to career@ttracing.co to apply!

  • WAREHOUSE OPERATOR

    Responsibilities:

    • Receive and inspect incoming goods to ensure accuracy and quality
    • Accurately pick, pack, and label customer orders for delivery or shipment.
    • Load and unload trucks and containers safely and efficiently.
    • Organize and maintain inventory in accordance with warehouse procedures.
    • Perform regular stock checks and report any discrepancies.
    • Keep the warehouse clean, organized, and safe at all times.
    • Ensure all items are handled properly to avoid damage or loss.
    • Assist in the preparation of shipping documents and inventory records.
    • Follow company safety protocols and standard operating procedures (SOPs).

    Requirements:

    • Minimum SPM or equivalent qualification.
    • At least 1-2 years designing experience preferably in the manufacturing industry.
    • Physically fit and able to lift heavy items.
    • Basic knowledge of warehouse management or inventory systems is a plus.
    • Good communication skills and the ability to work well in a team.
    • Able to work independently with minimal supervision.
    • Willing to work overtime, weekends, or shifts if required.
    • High attention to detail and commitment to safety and efficiency.


    Country: Malaysia
    Available Location: Bangsar KL, Ipoh

    Email your resume to career@ttracing.co to apply!