TTRacing chairs are known to be extremely durable, even so, taking good aftercare is vitally important to ensure the chair feels and looks like you first bought it.
Thus, it is essential to avoid any forms of liquid as it is unfavorable to the PU Leather/Fabric of your chair and do take extra step to wiping it down once in a while to keep it clean. Best clean with microfiber cloth to keep it spick-and-span for years.

Shipping rates for West Malaysia are free. For East Malaysia, shipping starts from RM59, depending on the model.

For West Malaysia, delivery is usually next working day after parcel has been shipped out, but please allow another additional day in case of delay (1-3 working days). For East Malaysia, delivery takes 5-8 working days. Courier working days are from Monday - Saturday, while it is off on Sunday. For pre-order items, please refer to the expected date stated in the product listing.

You will receive a tracking number in your email once we have shipped it out which includes the link where you may trace your order.

All our customers enjoy a 2-year limited hardware warranty on parts and lifetime warranty on frame

1. Incomplete set of parts on delivery
2. Any defect(s) of parts during delivery
3. Significant defect(s) of mechanical part(s) such as hydraulics, recline mechanism, and tilt mechanism

1. Notify us through “Contact Us”, providing us any relevant images or videos within 7 days from the date of defect.
2. For new unit(s), please notify us before assembly. Once assembly is done, warranty will not be covered for physical damage(s)
3. Any part(s) repaired or replaced will be covered for the remaining warranty period